Virtual Receptionist for
Med Spas & Aesthetic Practices
ROLE
This position is for an Executive/Personal Assistant to April Iannazzone.
We are fast-moving organization who is looking for an energetic, detailed oriented, problem solver who can easily adapt into the fast-paced, growing culture.
This is a Hybrid Full-Time position, Monday-Friday 9am-5pm
60% of time will be in CEO's home office. 40% of time will be remote working. Compensation $15-20/hour - based on experience.
Responsibilities
Providing administrative and personal assistance directly to CEO
Interacting with team and assisting with administrative tasks as needed
Purchasing, tracking, receiving, & returning of orders made by or for the CEO
Scheduling travel arrangements for CEO for both personal and business purposes
Arranging details for external events and meetings for the leadership team
Assisting with live event production
Research vendors for company products and negotiate for the lowest price possible
Organizing podcast development, inviting and engaging with show guests to gather all relevant information for the CEO ahead of schedule
Book CEO and President for speaking engagements.
Package and mail G&P gifts to new clients and team members
Light household chores/tasks, such as but not limited to: change water in flowers, put away dishes, vacuuming floor (no heavy cleaning).
Running errands for the CEO, such as but not limited to: picking up dry cleaning, shopping, post office
Research providers and book appointments for CEO and family, such as but not limited to: dentist, doctors, personal care
Results
Provide peace of mind to CEO
Maintain clear and concise communication with CEO, so she is aware of issues, problems, or challenges
Consistently and reliably complete all assigned tasks
Anticipate the needs of the CEO and be one step ahead of her at any given time
Understand all company products and initiatives
Requirements
Cell phone (MacBook will be provided)
Strong Internet connection at home
Positive and upbeat attitude
Solution-oriented mindset
Must be comfortable making outreach phone calls
Meticulous about details
Basic knowledge of Google Drive
Text Savvy
Excellent ability to write and edit text
Determined personality
Ability to deal with some ambiguity -- subject to schedule and priority changes on short notice (within reason)
But don't worry, we can help!
Position: Medical Spa Virtual Receptionist
Department: Med Spa Communications
Company Website: https://medspacommunications.com/
*Please note this is an in office position, NOT a work from home opportunity. Office is located on Palm Beach Blvd (SR 80), Fort Myers Shores
Med Spa Communications is part of the Aesthetic EMPIRE™ family of brands. At Aesthetic EMPIRE™ our #1 goal is helping medical spa owners build a business to support their ideal lifestyle.
We specialize in growing & scaling aesthetic practices. Medical spas owners come to us usually generating between $500- $3M in annual revenue with 1-3 locations.They feel stuck and are tired of feeling like an employee in their own business. We help them own their true roles as CEO and rapidly scale with maximum growth & profitability.
If you want to belong to a team that does that well every day, this company’s a great fit for you.
You will love it here if you:
- Don’t just do, DOMINATE.
- Take MASSIVE action.
- Be of high value.
- Create clarity, transparency and trust.
- Never peak.
The 4Rs of the Virtual Receptionist Position
ROLE
Are you passionate about the aesthetic industry? If you believe that every conversation is an opportunity to build a relationship, then you may be the perfect fit for our team!
MSC is currently seeking exceptional Virtual Receptionists to join our exclusive medical spa and aesthetic practice live call answering service. We are dedicated to revolutionizing aesthetic practices through our comprehensive, industry-specialized, and client-oriented services.
As an MSC Virtual Receptionist, you will play an essential role in our team, acting as the first point of contact for our clients' patients. You will not only answer calls but also exceed callers' expectations, attract new clients, and reflect our clients' brand values through exceptional customer service.
In this role, you will benefit from our continuous training and testing on aesthetic industry terminology, FAQs on the most common procedures and treatments, and much more. We value knowledge and believe in the power of industry expertise. That's why we are committed to empowering our team members with the insights and skills they need to excel in their roles.
Ideal candidates for this position will have excellent communication skills, a friendly demeanor, and a keen interest in the medical spa and aesthetic industry. You should be reliable, flexible, and dedicated to providing a personalized and friendly experience to everyone you interact with.
REQUIREMENTS
-Must be intrigued and willing to learn about the medical spa space.
- We will be teaching you everything you need to know, but it's important to note, that you will be acting as an extension of each of the med spas you are answering the phone for.
- You must be somewhat tech-savvy - if you struggle to use a computer, you will not be a good fit for this position
- Excellent people skills (super friendly and patient) and a desire to work in a fast-paced, high-call volume environment.
-Fluent in English (bilingual a plus)
RESPONSIBILITIES
- Start your shift on time and ready to work
- Answer incoming phone calls, text messages, and social media chats for medical spas and other aesthetic practices
- Call patients to remind & confirm appointments.
- Schedule book consultation & schedule treatments
- Follow-up on marketing leads to generate book consultations
- Communicate professionally and showcase your friendly personality
- Navigate cloud-based technology to handle caller interactions using multiple screens
- Familiarize yourself with our clients and their services
- Attendee regular training sessions to sharpen your skills and gain knowledge about the aesthetic industry
- Have a can-do attitude while multitasking
- Be a team player, reliable, and presentType detailed messages free of spelling & grammatical errors
REWARD:
Flexible Schedule
F ull-time,Part-time options are available(minimum 25 hours/week)
Day, Night, & Weekend Shifts available
Compensation
0-6 months $16.75
7-18 months $17.50
18-36 months $20.00
Paid Training
Growth/Management opportunities
Full time employees enjoy…
Gym membership reimbursement up to $30/month
Paid Vacation after 12month of employment
READY TO APPLY?
Fill out form below & ALSO send resume to
MARIAROSA@AESTHETICEMPIRE.AGENCY
Please send your resume after submitting your application to:
team@medspacommunications.com
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